consistency

One session once a week is not enough when you are training a new puppy. He is excited and everything is new and he is bound to forget what you just taught him, distracted by a butterfly or the ball or the wind blowing in his fur. Quick praise when you catch him doing something right and understanding when he makes the inevitable oops is all part of the process.

New people onboarding into the organization are not unlike this new puppy. If you made a good hiring decision, they are eager, excited and anxious to learn. Too often the training is strong that first shift, day, week, then nada. The puppy training contract states “In order for you and your puppy to benefit from these classes, we recommend training in 5 minute intervals three to four times a day.”

Now I know people are not puppies, but I also know that new is new. New hires can be overwhelmed with the amount of information that they are ingesting, the new people they are meeting, the new building they need to navigate, the new rules about how to act. Invest in the time, the training, the relationship, up front while they are still puppies, follow up, and build the bond. Soon the investment pays off as you have helped to grown your team and as a side effect, yourself.

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